Contact us

EMERGENCY LINE

0800 808 400

Use this number for level crossing emergencies and faults, blocked railway lines, damaged overhead wires, faulty alarms or barrier arms.


GENERAL ENQUIRIES

You can submit an online enquiry here


ACCESSING THE RAIL CORRIDOR

KiwiRail manages over 4,000 kilometres of track throughout New Zealand. The tracks and the land surrounding the tracks is called the rail corridor. To ensure people working within the rail corridor are kept safe, you must have a valid permit to be on the rail corridor.

Website: Accessing the corridor