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New Zealand railway emergency line
0800 808 400
use this number for level crossing emergencies, blocked railway lines, damaged overhead wires, faulty alarms or barrier arms
Contact us
Other useful contacts
0800 801 070
General enquiries
Corporate, legal, human resources, information services and finance
More details +Address Level 3, 8-14 Stanley St,
Auckland 1010,
New Zealand
Wellington Level 4, Wellington Railway Station
Bunny Street
New Zealand
Private Bag 92 138
Victoria Street West
Auckland 1142
New Zealand
P O Box 593
Wellington 6140
04 498 2038
Media enquiries
General business and communications contacts
More details +Email kiwirail@kiwirail.co.nz
0800 351 351
KiwiRail Freight
All queries relating to the movement of freight by rail and ferry
More details +0800 802 802
Interislander
All queries relating to the Interislander ferry services and schedules
More details +Address Level 7
109 Featherston Street
Wellington
New Zealand
Thomas Davis, General Manager Ph +64 4 498 2084
Wellington Terminal Aotea Quay
Wellington
04 815 9617
Picton Terminal
Auckland Street
Picton
03 520 3235
0800 660 670
Interislander Freight
All queries relating to the movement of freight by ferry
More details +Address Level 7
109 Featherston Street
Wellington
New Zealand
Web www.interislanderfreight.co.nz
Email freight@interislander.co.nz
0800 872 467
Tranz Scenic
Overlander, Capital Connection, TranzAlpine, TranzCoastal
More details +Address Level 4, Wellington Railway Station,
Bunny Street,
Wellington,
New Zealand
Customer service +64 4 498 3013
Dr Deborah Hume, General Manager +64 4 498 3061
0800 801 700
Tranz Metro
Service, staff, rostering, timetable, maintenance
More details +Address Level 4, Wellington Railway Station,
Bunny Street,
Wellington,
New Zealand
Customer service +64 4 498 3013
Dr Deborah Hume, General Manager +64 4 498 3061
0800 801 070
Infrastructure and Engineering
Infrastructure, property, access and servicing of rolling stock
More details +Level 4, Wellington Railway Station,
Bunny Street,
Wellington,
New Zealand
P O Box 593,
Wellington, 6140
Rick van Barneveld, Infrastructure & Engineering General Manager+64 4 495 3002
Contact the Infrastructure and Engineering Team
04 498 2125
Wellington Projects
Wellington Region Rail Programme (WRRP)
09 270 4404
Auckland Projects
Auckland rail projects, including electrification