LATEST NEWS: Tawa crossing set to get safety boost          More


Contact us

EMERGENCY LINE

0800 808 400

Use this number for level crossing emergencies and faults, blocked railway lines, damaged overhead wires, faulty alarms or barrier arms.


GENERAL ENQUIRIES

0800 801 070

Use this number or +64 4 498 3000 to contact a staff member or find out more about KiwiRail.

Email: kiwirail@kiwirail.co.nz


INTERISLANDER (passenger enquiries)          

0800 802 802

Use this number for all Interislander passenger enquiries including sailing times, bookings and on board services.
Website:www.interislander.co.nz
Email: info@interislander.co.nz
Wellington Ferry Terminal - (04) 815 9617
Picton Ferry Terminal - (03) 520 3235


ACCESSING THE RAIL CORRIDOR

0800 801 070

KiwiRail manages over 4,000 kilometres of track throughout New Zealand. The tracks and the land surrounding the tracks is called the rail corridor. To ensure people working within the rail corridor are kept safe, you must have a valid permit to be on the rail corridor.

Website: Accessing the corridor


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You can also submit an enquiry online using our feedback form here