KiwiRail apologises for Auckland rail disruption

15 November 2012 8:08AM

KiwiRail apologises for disruption caused to rail commuters by two unrelated incidents on the Auckland rail network in the past 24 hours.

Commuters experienced major delays this morning after a telecommunication cable was damaged overnight by contractors working on the rail electrification project.

Yesterday evening a fault in the Auckland signalling system halted trains for around 40 minutes until the system was restored.

KiwiRail chief executive Jim Quinn says that his organisation had launched investigations into both incidents.

“We understand how much frustration this disruption will have caused people who rely on the trains, and we sincerely apologise for that."

Work was underway to repair the fibre optics cable damaged near Papakura as quickly as possible, so normal rail services could be restored.

Mr Quinn says KiwiRail would be working to understand how the incident occurred while works was being done on installing the overhead masts and wires required to power Auckland's new electric trains.

Technical teams were also working to understand the cause of last night’s signalling fault, Mr Quinn said.

“It was a local Auckland fault, and with complex equipment such as that it can take some time to pinpoint the cause."



Media contact: Jenni Austin, 021 961 495