The Wellington Metro Rail Network provides more than 13 million passenger journeys a year for the approximately 500,000 people who live in the region.
During peak periods, the network transports 18,000 workers and students into and out of the city each day, which equates to 23% of all CBD peak travel. Of the 18,000 passengers, 85% travel on two of the five Metro lines (the Hutt Valley and Kapiti Lines).
However, the network is ageing and parts of it are nearing the end of life, much of it on the Wairarapa Line. As a result, parts of the network have speed restrictions or are increasingly seeing outages that cause train delays (particularly on the Wairarapa Line) and frustrate commuters.
We’re mindful of how work affects neighbours and always strive to finish projects as quickly and efficiently as possible. We try to do as much of the work during weekday hours as possible but some work is required when trains are not running at night or during weekends and on public holidays.
Queries and concerns: 04 282 1507 (24 hours) or firstname.lastname@example.org
Questions about passenger travel: metlink.org.nz