About us
We operate an integrated services and infrastructure business.
As a state-owned enterprise, we operate Interislander, Great Journey’s New Zealand, rail freight and property services. We also operate Te Huia and Capital Connection under contract to their council owners.
We own and maintain the national rail network infrastructure. In Auckland and Wellington we manage the metro networks supporting 24 million metro commuter trips each year.
We’re a national employer of 4600 with a presence in communities stretching throughout New Zealand, and we proudly connect more than 300 customers’ freight supply chains.
We deliver significant benefits to New Zealand’s economy worth $3.3 billion every year. Our rail network and services reduce heavy vehicle impact by more than 1 million truck journeys each year. We transport around 15 million tonnes of freight and around 23% of New Zealand’s export goods.
Stronger Connections, Better New Zealand
Hononga Whaikaha. Oranga Mō Aotearoa.
KiwiRail’s purpose is Stronger Connections, Better New Zealand. We are:
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Connected to our customers and the future needs of their businesses
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Connected to the communities we serve and operate in
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Connected to each other, for the good of the country.
Since the first rail was laid in 1863, railways have been key to New Zealand’s development, helping to move people and goods around the motu. KiwiRail is carrying this legacy into the future, delivering connected transport services for economic, social and environmental value to Zealand.
Our vision
To be our customers’ first choice, as a trusted and sustainable partner to move freight and people.
Our mission
We are an essential and valued part of New Zealand’s freight and passenger transport systems. Our services contribute to efficient supply chains for our freight customers to connect to domestic and global markets, and people to communities.
Our values
Underlying this purpose are the values our people live by every day.
- We are Straight and True: honest, upfront and treating others with respect.
- We Care and Protect: we look after ourselves, our mates and our environment.
- We work as One Winning Team: positive, empowered and collaborative.
- Which helps us deliver Great Customer Experiences as we go the extra mile.
Our ambition
Grow value by winning customer loyalty.
