National Protection Team - Regional Contacts

National Protection Manager - Brett Batty

Based in Auckland - Brett leads the National Protection Team

Corridor Access / Permit to Enter Team

The Corridor Access team at KiwiRail is dedicated to ensuring the safety and coordination of all activities within or near the rail corridor. Our primary responsibility is managing the Permit to Enter process, which is essential for maintaining the integrity and security of our rail network.

Whether you’re a contractor, utility provider, or involved in any activity near the rail corridor, our team is here to guide you through the Permit to Enter process, ensuring your work is carried out safely and efficiently.

For more information on how to apply for a Permit to Enter, please click here.

 Corridor Access Advisors:

Corridor Access Advisors at KiwiRail ensure safe and efficient access to the rail corridor.

Their role includes:

• Access Safety Checks: Conducting safety checks to ensure all work within the rail corridor is performed safely.
• Permit Issuance: Managing and issuing Permits to Enter for contractors and third parties.
• Permit Coordination: Coordinating activities to minimize disruptions and ensure smooth operations.
• Permit Customer Service: Providing support and guidance to all applicants.
• Applicant Compliance: Ensuring all activities comply with safety and regulatory standards.

Our Corridor Access Advisors are:

• Nadya Strom
• Natalia Kahui
• Sue Herd
• Vaipapa Jafat

Contact the Team

Email the team on: National Permits Inbox

Due to the high volume of calls we receive daily, please email us in the first instance.  The entire team has access to this email and is the most efficient way to get hold of us:

Corridor Access Advisors are dedicated to maintaining a safe working environment within the rail corridor.

Please contact the team for the following:

• If you would like assistance or advice on how to apply for a Corridor Access Request (CAR) 
• If you would like an update on your existing Corridor Access request (CAR)
  (If known, please advise us of your eight digit CAR number in the email)
• If you require a call back from one of our Corridor Access Advisors.
  (If known, please include the name of our team representative in your email)

National Corridor Manager: Paul Clarke

The National Corridor Manager at KiwiRail ensures the safe and efficient management of the rail corridor. This role involves:

• Safety Leadership: Ensuring all activities within the rail corridor follow strict safety protocols.
• Coordination: Working with teams and external parties to maintain smooth rail operations.
• Permit Oversight: Managing the Permit to Enter process for any work within the rail corridor.
• Impact Assessment: Evaluating and mitigating potential impacts on rail operations.
• Stakeholder Engagement: Collaborating with contractors, utility providers, and local authorities.

Contact National Protection Manager

Please use National Permits Inbox as first point of contact regarding CAR / Permits, however, if you would like to speak to Paul directly

• Email Paul on: National Corridor Manager
• If you require a call back from Paul, please request one in your email.

Urgent Inquiries

For situations requiring prompt corridor access that do not pose an immediate threat to safety or operations, urgent support can be requested. This ensures necessary work can proceed while maintaining the safety and efficiency of our rail network. Please note that additional permissions, such as Traction and Rail Protection Support, may be required for approval.

Important: This contact is for urgent inquiries only. For routine (BAU) queries, please use the team inbox to ensure your request is handled efficiently.

When to Contact Us Directly:

• Urgent Situations: When immediate access is required and cannot wait for standard processing.
• Escalations: If there is a need to escalate an application due to unforeseen circumstances.

Please Avoid:

• Using this contact for routine queries or to expedite applications without a valid reason.
• Contacting for emergencies; please follow the established emergency protocols.

Contact Information:

• Mobile: 027 454 0704

Emergencies

A rail emergency refers to any situation that poses an immediate threat to the safety of railway assets, premises, or operations. This can include events like collisions, derailments, fires, explosions, or other incidents involving on-track rail equipment.

Call Train Control on:

• 0800 808 400

Northland Access

Dave Wilson - Auckland / Northland Protection Manager (Acting)

Email: Northland Access Inbox

Permit to Enter Enquiries

Email: National Permits Inbox

Lines

• North Auckland Line 36.000km to 280.760km end
• Whangarei Port Branch
• Dargaville Branch

Auckland Access

Dave Wilson- Auckland / Northland Protection Manager (Acting)

Iuuti Teaiaki - Planner Manager (Acting)

Email: Auckland Access Inbox

Email: Project Access Inbox

Permit to Enter Enquiries

Email: National Permits Inbox

Lines

• North Auckland Line 0km to 36.000km
• Newmarket Branch
• Onehunga Branch
• North Island Main Trunk 628.180km to 681.820km
• Manukau Branch
• Mission Bush Branch

Upper North Island Access

Kris Haitana - Central North Island Protection Manager

Mobile: 027 569 0662

James Lewis - Protection Planner (CNI)

Hamish Rodgers - Protection Team Leader (CNI)

Email: North Island Access Inbox

Permit to Enter Enquiries

Email: National Permits

Lines

• East Coast Main Trunk
• Hautapu
• Waitoa Branch
• Kinleith Branch
• Mount Maunganui Branch
• Rotorua Branch
• Taneatua Branch
• Murupara Line
• North Island Main Trunk 347.276km to 628.180km
• Rotowaro Branch
• Stratford to Okahukura Line 81.586km to 143.350km

Lower North Island Access

Kris Haitana - Central North Island Protection Manager

Mobile: 027 569 0662

James Lewis - Protection Planner (CNI)

Hamish Rodgers - Protection Team Leader (CNI)

Email: North Island Access Inbox

Permit to Enter Enquiries

Email: National Permits Inbox

Lines

• North Island Main Trunk 90.000km to 346.830km
• Marton – New Plymouth Line
• Wanganui Branch
• Castlecliff Branch
• Kapuni Branch
• Stratford to Okahukura Line 0km to 81.586km
• Palmerston North to Gisborne Line 0km to 296.5km
• Palmerston North to Gisborne 296.500km to 390.400km
• Napier Port Branch
• Wairarapa Line 91.700km to 171.500km

Wellington Access

Stew Gray - Wellington Protection Manager

Mobile: 027 536 9886 

Michelle Grant - Protection Planner (Wellington)

Grant Mitchell - Protection Team Leader (Wellington)

Email: Wellington Metro Access Inbox

Permit to Enter Enquiries

Email: National Permits Inbox

Lines

• North Island Main Trunk 0km to 59.96km
• Wairarapa Line 0km to 91.700km
• Johnsonville Line
• Melling Branch
• Gracefield Branch

South Island Access

Paul Andrews - South Island Protection Manager

Mobile: 027 706 7600

Carolyn Neame - Protection Planner SI

Sharfaraz Karim - Protection Team Leader SI

Email: South Island Access Inbox

Permit to Enter Enquiries

Email: National Permits Inbox

Lines

• Rapahoe Branch
• Hokitika Line
• Stillwater – Ngakawau Line
• Westport Branch
• Main North Line 0km to 347.000km
• Main South Line 0km to 99.000km
• Hornby Branch
• Main South Line 99.000km to 601.404km
• Port Chalmers
• Finegand Branch
• Bluff
• Ohai Branch
• Taieri Branch 0km to 3.500km
• Taieri Branch 3.500km to end (Dunedin Council)

National Compliance Team

Dave Wilson - National Compliance Manager

Mobile: 027 886 0953

Email: Dave Wilson

• Julia Armstrong - Occupational Safety Advisor
• Mike Keeley - Occupational Safety Advisor
• Gary Vincent - Occupational Safety Advisor
• Tania Simpson - Occupational Safety Advisor
• Isaac Adams - Occupational Safety Advisor
• Tash Challinor - Occupational Safety Advisor
• Andy Chivers - Occupational Safety Advisor

Business Support (Protection)

Jeanni Kuhn - Business Support Manager

• Nicole Clarke
• Jenny Chong
• Bianca Francis
• Mobile: 027 263 0267
• Email: Protection Support Inbox